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Accessibility Policy

 

TXdocs strives to make our website and products as accessible and usable as possible for people with disabilities. We do this by following Section 508 and the Web Content Accessibility Guidelines (WCAG 2.0) produced by the World Wide Web Consortium (W3C, the web's governing body).

In accordance with this commitment, and with the knowledge that accessible digital content generally enhances usability for everyone, this Policy is established to improve the user experience for those with disabilities.

Our flagship product – TXdocs – is available in 2 versions: TXdocs Classic and TXdocs Anywhere. Even though TXdocs Anywhere is ‘in the cloud’ and accessed using a browser, it is not a traditional website. Instead, it uses a technique to display a virtual desktop in a browser window.

The Classic version can be installed on Windows PCs and servers.

We used the same checklist (below) for our Anywhere version as for our Classic version.

 

Feedback

We welcome your comments and suggestions on accessibility issues. Please contact us for any accessibility related matter.

 

Category
Question
Y
N
N/A

Keyboard Access

1. Does the software provide keyboard equivalents for all mouse actions, including buttons, scroll windows, text entry fields, and pop-up windows?

 Y

 

 

Keyboard Access

2. Does the program provide clear and precise instructions for use of all keyboard functions as part of the user documentation?

 Y

 

 

Keyboard Access

3. Are instructions regarding keyboard use widely available for all users in your component?

 Y

 

 

Keyboard Access

4. Does the software have a logical tabbing order among fields, text boxes, and focal points?

 Y

 

 

Keyboard Access

5. When navigating screens and dialog boxes using the keyboard, does the focus follow a logical tabbing order?

 Y

 

 

Keyboard Access

6. Is there a well-defined focal point that moves with keyboard navigation? (e.g., can you use the arrow keys to navigate through a list followed by pressing the ENTER key or space bar to select the desired item)?

 Y

 

 

Keyboard Access

7. Are shortcut keys provided for all pull-down menus?

 Y

 

 

Keyboard Access

8. Does the software support existing accessibility features built into the operating system (e.g., sticky keys, slow keys, repeat keys in Apple Macintosh OS or Microsoft Windows 95)?

 Y

 

 

Timing

9. If timed responses are present, does the software allow the user to modify the timing parameters of any required timed responses?

 

 

N/A

Screen Elements

10. Are all descriptions or labels for fields positioned immediately to the left or directly above the control, and do they end in a colon, so that it is easy for screen reading software to associate the labels with the corresponding fields?

 Y

 

 

Screen Elements

11. Does every window, object, and control have a clearly named label?

 Y

 

 

Screen Elements

12. Does the software application use standard controls rather than owner-drawn or custom controls?

 

We use owner-draw controls for some of the controls on our windows. Where applicable we have extended the controls to output information available to screen readers.

 

Icons

13. Does the software have a user selectable option to display text on icons, i.e., text only icons or bubble help?

 

TXdocs does not have a user selectable option but it does provide text on most buttons as well as using the same icons for buttons with a similar action. The icons are also named according to the function of the button. E.g. print.ico for a print button.

 

Icons

14. Is the use of icons consistent throughout the application?

Y

 

 

Icons

15. Are menus with text equivalents provided for all icon functions or icon selections on menu, tool, and format bars?

Y

 

 

Sounds

16. If there are audio alerts, are visual cues also provided?

Note: Most operating systems handle this issue in the client/server environment; the question is most relevant in a dumb terminal environment.

 

 

N/A

Sounds

17. Does the software support the "show sounds" feature where it is built into the operating system?

 

 

N/A

Sounds

18. Can the user disable or adjust sound volume?

 

 

 N/A

Sounds

19. If information is provided in an audio format, is it also capable of being displayed by the user in a visual format?

 

 

N/A

Display

20. Is the software application free of patterned backgrounds used behind text or important graphics?

Y

 

 

Display

21. Can a user override default fonts for printing and text displays?

 

We have recently changed the font used by our application. We are also committed to providing font change capabilities in TXdocs soon.

 

Display

22. Can a user adjust or disable flashing, rotating, or moving displays?

 

 

N/A

Color

23. Does the software ensure that color-coding is never used as the only means of conveying information or indicating an action?

Y

 

 

Color

24. Does the application support user-defined color settings system-wide?

 Yes, with a few exceptions where we have set the colors. We are working to reducing those exceptions.

 

 

Color

25. Is highlighting also viewable with inverted colors?

 Y

 

 

Size

26. If the software application draws its own screen elements, does it pick up the size settings that the user has selected in the Control Panel?

 

Some of the screen elements have a fixed size.

 

Documentation

27. Are all manuals and documentation provided in electronic format as well as ASCII text files, including text descriptions of any charts, graphs, pictures, or graphics of any nature?

 All manuals are provided in electronic format: CHM format. Upon request we can send anyone a copy of our manual in an alternative format.

 

 

Documentation

28. Can a user choose to have any report generated by the software made available in a "print to ASCII file" format?

 All reports are available to be saved as PDF. There are several options to save PDFs to an ASCII file.

 

 

Training

29. Is special training provided for users with disabilities that will enable them to become familiar with the software and learn how to use it in conjunction with assistive technology provided as an accommodation?

Yes. TXdocs provides free training to all our users.

 

 

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