Cancellation and Refund Policy

We hope it doesn't come to this, but . . .

At TXdocs® we want you to stay with us for life - not because of a long term contract, but because you value and appreciate our products and services.

If you ever feel you are not getting more than your money's worth, or you feel you are not being treated fairly, you should be free to terminate your relationship with us. That's why we never ask you to sign a long term contract.

TXdocs subscriptions are charged monthly and are continuous from initial subscription until cancellation by written notification. You can cancel your subscription at any time, for any reason by notifying us during business hours prior to your next monthly charge. Normally, we will not provide a prorated refund for a partial month.

A request to cancel a subscription must be made in writing by email addressed to billing@txdocs.com or by U.S. mail addressed to TXdocs at the mailing address listed on our website.

After your account is canceled, you can opt to restart your account at any time during the following 12-month period. To help keep subscription pricing affordable, a reactivation fee applies when restarting a closed account. This fee helps cover the costs of restoring your data and updating your account.